The WFM Fellowship offers an online learning environment with courses on all aspects of workforce management. Our courses will interest newcomers to WFM as well as the most demanding specialists. These courses are developed by a team of WFM specialists together with academic scientists to provide you with both practically relevant and theoretically sound content.Our training overview
Our trainings are aimed at obtaining knowledge on specific aspects of the WFM process, such as forecasting and capacity management. They contain video lectures, exercises, quizzes and assignments. Interaction with fellow students and teachers is facilitated by discussion boards, in-depth e-mail contact with teachers and live webinars. The average course load is 24 hours.
Always wanted to really understand what the Erlang formula does? Want to know about simulation? Is scheduling just pressing a button or is there more to it? The WFM fellowship provides in-depth answers at your convenience.